www.TopSleep.co.uk

60 Day Memory Mattress Trial Returns Request.

Name:

 

 

Order Number:

 

 

Date Purchased:

 

 

Product Purchased:

 

 

Date of Delivery:

 

 

Reason for Return Request:

 

 

 

Today’s Date:


 

Please note the following terms and conditions of the 60 day mattress trial:

1. The 60 Day trial is given on request only, when given it will commence from the date of delivery.

2. The TopSleep™ Memory Mattress is to be kept for the full 60 days, Click & Buy Ltd recommend you sleep on the mattress for the full 60 nights in order to gain the full benefits.

3. Only Standard size/type Memory Mattresses are available for this trial period >>> 90x190cm (Single) - 135x190cm (Double) - 150x200cm (King) - 160x200cm (Euro size) - 180x200cm (Super King).

4. Buy Now Pay later and credit purchases excluded.

5. In the unlikely event you wish to return your TopSleep™ Memory Mattress you have up to 5 working days after the 60 Days to contact us in writing at Click & Buy Limited - Carpenter Court, Maple Road, Bramall, Stockport SK7 2DH - Or fill out the online returns form on this web site - Telling us your intention is to return the Memory Mattress,

6. Once we have official notice you wish to return the mattress, we will then arrange collection. All we ask is that you be available when the collection people arrive.

7. The cost of returning the Memory Mattress will be deducted from the refund amount due.

8. You can only return the TopSleep™ Memory Mattress if it is in an unsoiled, unmarked and undamaged condition.

9. You will be responsible for ensuring the returned goods are adequately packed to protect them from being damaged or soiled during transportation - Goods must be wrapped - Packed and well sealed by yourself, we will not accept unpacked/unsealed goods.

10. When the products are unpacked at the warehouse/factory, should they be found to be soiled or damaged, the products will be returned to you to keep.

12. All returned packages must be individually and clearly marked with your NAME, POSTCODE and TRANSACTION number.

13. When a refund is due, you will be refunded less collection costs, this can vary depending on your location.

14. We endeavour to process your refund quickly, please allow up to 20 days from goods arriving back at our factory.

15. This offer includes standard Memory Mattresses only and excludes all other products.

16. In the event of dispute with regard to any contract between parties, the English courts would have jurisdiction.

By requesting the trial period and then accepting the delivery you are agreeing to these terms and conditions.

Print this form and post to:
Click & Buy Limited – Carpenter Court, Maple Road, Bramall, Stockport SK7 2DH

Signature:

 

 

 

 

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